Shipping policy

Shipping Policy

Thank you for shopping with us. Below you’ll find all the details about how we process and ship your orders.

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Order Processing

All orders are processed within 3 business days (excluding weekends and holidays).

Orders placed after standard business hours will begin processing on the next business day.

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Shipping Rates

We offer the following shipping options:

• Free standard shipping on all orders over £150

• Shipping costs for orders under £150 are calculated at checkout

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Shipping Method & Delivery Times

All orders are shipped via Royal Mail with tracking included.

• Estimated delivery time: 2–5 business days after dispatch

• Please note that delivery times are estimates and may vary due to external factors such as postal delays.

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Shipping Location

We currently ship within the United Kingdom only.

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Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

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Incorrect Shipping Information

Please ensure that your shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately and we will do our best to assist before the order is dispatched.

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Delays, Lost, or Stolen Packages

While we work closely with Royal Mail, delays can occasionally occur and are outside of our control.

If your package is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.

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Returns & Exchanges

All sales are final. We do not accept returns or exchanges.

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If you have any questions about your order or shipping, please don’t hesitate to contact us.